Use HHD Machine ID Tool to resolve license being lost.

Modified on Fri, 6 Sep at 10:33 AM

When registering Card Exchangethe activation process will collect a Machine ID. The default method will look at your network card and these details may change and as such the license will be lost.

Uses the HHD (hard disk) ID tool  for the machine ID so it should never change.


Then once you have the HHD Machine ID, use this page to create the lic file


Once the file is downloaded use the advanced button on the activation page within Card Exchange Producer to load the .lic file you just downloaded.


The Producer should the be activated against teh HHD Machine ID code.

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