https://www.hidglobal.com/support/technical-support-case
if requesting config for OK5427, then we always will need the following:
· Full firmware versions of the OMNIKEY 5427 reader (Reader Information tab)
· Card type (SEOS, iCLASS, Prox, MiFare Classic, DESFire EV1...)
· Format of card (e.g. H10301 26bit, H10302 37bit, Corporate 1000 35bit ...)
· What details need to be output (e.g. Facility Code, Card Number, CSN/UID ...)
· What format should the output be (e.g. DEC, HEX, BIN...)
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