If you have an NHS Magocard DOH 300 printer and the Web portal reports the printing fails on creating certificates try the following..
Make sure security settings are applied as per the below instructions..
1. In Windows search Control Panel > Devices and printers.
2. Right-click your card printer driver and select 'Printer Properties'
3. In the Printer Properties > ‘Ports’ tab make sure enable bidirectional support (tickbox) is ticked
In Printer properties > ‘Security’ tab ensure ALL groups and users have access to Print, Manage this printer, Manage documents
Click Apply / OK to complete the task.
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