Yellowing on Pronto

We normally only see this on technology cards (NET2 access, etc.).

One thing to be aware of;

Since V2.0.45 driver, the full range of colour profiles were released to the Pronto model.

Previously, only None, Gamma 1 and Gamma 2 were available to that model;

Chances are, the default colour profile will be Absolute Colorimetric.

This is a VERY dark profile, and I have seen this as a cause of what you see on these cards.

Changing to Colour management (built-in to driver) may be better.

If not, then they can try the XX dye film (HPR) like we use with some other customers.

Unprogrammed (without a project code), it behaves exactly as MA dye film.

digital id have this dye film in stock (for Merlin)