If your ID card printer is not properly recognising your ribbon, either by not recognising the type of ribbon or acknowledging that a ribbon has been replaced, you will need to calibrate the ribbon sensors on your Rio Pro printer.
To Calibrate Your Printer
- Take the ribbon out of your printer.
- Remove the card hopper from your printer, but put only one card in it, and replace it. Close the lid.
- Hold down the Left and Right arrow buttons together on the front of the printer until you get to a menu that provides you with the option to do a soak test or a sensor test.
- Select Soak Test by pressing the Right arrow.
- Select Soak Printer by pressing the Right arrow.
- Wait two to five minutes, and then hit cancel.
Your Rio Pro printer ribbon sensors should now be calibrated and working properly.
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