BadgeMaker Share Server tips

Share Server requierments

The BadgeMaker Share server requires .NET Framework 4.7.1 or higher, and according to https://learn.microsoft.com/en-us/dotnet/framework/migration-guide/versions-and-dependencies#net-framework-471 that framework version is compatible with Windows Server 2008 R2 SP1, 2012, 2012 R2, 2016 and v1709 and v1803. 

Windows Server 2022 has not been tested.

Virtual Machines..

ScreenCheck do not support Virtual Machines with their products.

Share Server Licensing and Registration

When registering your license key a connection with the BadgeMaker license server is necessary to validate the key.

When you have an active key but your connection is blocked/protected, either by proxy or firewall, extra steps are needed to access the BM server. For registering your key through a proxy connection simply check the "Use proxy" box in the registration window and enter your proxy credentials.

When blocked by a firewall, please check whether our domain and IP address can be "white-listed":

Domain: lic.badgemaker.info
IP-address: 52.166.139.0

 The Share Server license from BadgeMaker Base/Pro should be upgraded with the same key as received for the Share upgrade.

Things to check when Share Server is installed..

Something there can be issues with the client may not be able to access the Share Server services.
The BM Share server is a service, and services usually run under a separate account.

Sometimes the account does not have access to the service or the mapped drive the projects are on.

UNC paths seem to work better for project location

Press Windows key, then type "services" to open the Services app. In the list of services, search for the 'BadgeMaker Share Server' service. Right-click, then select Properties, then go to the Log On tab. Here you can select which account the service should use - this also affects what resources the service can access. 

Make sure that the Local System account (which services normally use) is given access to the mapped drive the projects are on, and make the service run under an account that has access to the mapped drive the projects are on.

Make sure the "BadgeMaker Share Server" Service runs with an admin account via the "Log on" Page.

Check and confirm the IP address of Share Server in the BadgeMaker_Server.config file

C:\ProgramData\ScreenCheck\BadgeMaker Server\BadgeMaker_Server.config

In this file you can see the server ip address e.g.:

 Then in the command mode (CMD) run ipconfig to see what the IP4 address of the PC is.

Then edit the BadgeMaker-Server.config and fill in the correct IP address (here 192.168.80.193)

Log File location..
 

Log files to collect if there are issues or errors when opening BadgeMaker and/or Share Server

BadgeMaker and also the Share Service collects and stores information in C:\ProgramData\SceenCheck folder.

Ensure this folder has access to read right on all users.