IDP Smart 21 is not online

Modified on Tue, 23 May, 2023 at 12:21 PM

1. Click on the "three lines" button on the top-left of EasyBadge interface. 



2. From the opened menu, choose settings...


3. In the EASYBADGE Global Setting  choose Printing. 



4. On the IDP Printer Prints dropdown box choose Force Windows driver instead of the default (Automaticall choose SDK or Windows driver). 



5. Click the OK button to compete settings. The issue should go away. 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article