Honeywell support needs I use the support.honeywellaidc.com site.
The majority of the articles do not require you to login and the site is easily searchable.
If you are absolutely stuck and need to contact Honeywell the phone number for your region is 44 1344921052
https://support.honeywellaidc.com/s/global-search/ck65
https://support.honeywellaidc.com/s/global-search/vm1a
Device specific user manuals and guides are located on the Honeywell product site under resources for the respective model.
https://discussions.soti.net/ is also another good resource, but it obviously deals more with SOTI issues and is not restricted to Honeywell devices. You can search for issues specific to Honeywell though.
User guide
https://www.logiscenter.co.uk/media/pdf/CK65-A-EN-UG.pdf
Quick Guide
https://www.logiscenter.co.uk/media/pdf/CK65-HZ-A-EN-QS.pdf
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