To remedy the 'peeling' effect of from a HDP5000e or 6600, please follow the below steps.
1. Navigate to Control Panel > Devices and Printers > right click on the HDP5000e/6600 > click Printing preferences.
2. This will display the below. Please select the card type you are using to print on.
Please try another print, if this has completely fixed the effect on the cards you can skip the rest.
After this, go to Advanced > Image Transfer.
3. Untick 'USe defaults' and increase the dwell time by 0.5 seconds, try a test print and if this has not resolved it, continue adding 0.5 seconds until it reaches its maximum.
If the maximum dwell time has been reached, increase the transfer temperate in steps of 1 degree. Again, you can do this up to the maximum temperature.
If the issue persists after these steps, please proceed to the below.
1. Reduce the image darkness more negative (-) Adjust in increments of -5.
In Windows browse Control Panel > Devices and Printers > Right click HDP5000 driver and select Printing Preferences > Image Color tab > Lower Dye-Sub intensity.
In the printing preferences browse to Utilities > Internal printer settings
2. Adjust the Ribbon Supply Tension by +/-5
Again, you may need to print 3-5 or so cards before you see an improvement.
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