If you are using an Evolis Primacy and you are not getting the correct number of printed cards from the ribbon you have check the follow things.
Make sure the the duplex type setting is correct for the ribbon you have
If you had Duplex Colour / colour with a YMCKO ribbon you would use 1 set of panels for on both sides of card so half the yield of the the ribbon.
If you had a YMCKOK ribbon you need to use Duplex Colour / Monochrome
also if the printer has lost calibration it will skip through ribbon panels and you will get less prints from the ribbon.
In this cae refer to the attached calibration document.
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