Using the service tab to diagnose issues on IDP printers

Modified on Thu, 15 Feb at 12:12 PM

Firstly, navigate to:

Control panel > Devices and printers > PRINTER (right click) > Printer properties > Service.




Then click the '+' icon to expand the printer options.



This will tell us more information on whatever error the printer is encountering.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article