Firstly, navigate to:
Control panel > Devices and printers > PRINTER (right click) > Printer properties > Service.
Then click the '+' icon to expand the printer options.
This will tell us more information on whatever error the printer is encountering.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article