Do you have access to user management? If not, pass this information along to the primary admin user, so they can add a user. 

To add a user do the following:

1. Sign in to the EasyBadge Cloud account

2. Click MY ACCOUNT in the top right-hand corner of your screen

3. Select USER MANAGEMENT from the drop-down options

4. Once on this page, click the ADD USER button. 

5. Fill out the contact info form/permissions, and then select ADD USER. The new user will then be sent an activation email to create a password.

Here is the user permissions breakdown:

Update Company Info – Allows editing account admin and billing info

User Management – Gives access to the “User Management” Section which can add/edit/delete Users for that EasyBadge Cloud account including their permissions

Data Configuration – Gives access to the “Data Configuration” Section which can add/edit/delete datasets 

Reports – Gives access to the “Reporting” Section which can view and export statistical reports with information about the prints that have been done in the account

Template Management – Gives access to the “Templates” Section which can add/edit/delete templates from the datasets they have access to

Print and record Management – Gives access to the “Records” and the “Print” Sections which can add/edit/delete users and print out their templates from the datasets they have access to

Export Records – Gives access to the “Export Data” button in the “Import/Export & Delete Records” Section which allows the user to export the record data from the datasets they have access to

Delete All Records in Dataset – Gives access to the “Delete all button” in the “Import/Export & Delete Records” section which allows them to delete all the records data from the datasets they have access to

Dataset Permission – Gives access to the specific dataset for that user